Refund Policy
In the case of issues related to misprinting or damaged or defective items sent to the customer, it must be communicated to Us within 7 days upon the delivery of the product.
To be eligible for a return, the product must have issues like misprinting or damaged or defective item. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Customer Support.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Customer Support.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-7 business working days.
Shipping policy
This Shipping & Delivery Policy is part of our ("Terms") and should be therefore read alongside our main Terms: https://www.goodmind.app/terms
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free shipping on orders above ₹1999 Expedited Shipping Fees We also offer expedited shipping at the following rates:
Shipping Fee
Standard 7 to 10 Business Days
₹50
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy:
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Phone: +91 9391557552
Email:support@goodmind.app
Online contact form: https://www.goodmind.app/contactus